Yes, we can.
Sure, we can manage a number which is already owned by you.
Our secretaries can help a client in other languages too.
They will hear a standard voicemail message or a customized one, if required.
Yes, all packages include this possibility.
We try to associate a restricted group of secretaries to one client as far as it is possible. In this way, it is possible to create continuity and familiarity in the context of the specific service. This allows for confidentiality to develop in the relationships that will be forged with the final customers.
Yes, all of our packages provide this option.
Secretaries cannot send faxes, but can receive them.
Yes, it is possible to customize the above-mentioned messages, with an added cost. Only Platinum packages already include this option by default.
Yes, with the Platinum package, your secretary will answer 7 days a week.
Yes, all packages include this option.
Yes, all packages include the sharing of Google Calendar.
No, secretaries cannot do that.
You will find the explanation for the call transfer option in our website’s footer.
The service will be activated within a maximum of 48 working hours.
We can offer new VoIP, fax and toll free numbers.
It is possible to check all the appointments that we have scheduled, through Google Calendar or our WebApp.
Yes, our policies are agreed upon with the operative department before activating the service.
Yes, all prices are to be intended as being without VAT.
Yes, the fee must be paid in advance: in the case of the paid-according-to-consumption tariff, it is required that the payment be in advance for all monthly fees. As for the fixed cost option, the fee has to be paid monthly.
For Gold and Platinum packages, a 30 days advance notice is necessary, while for the Silver package no advance notice is necessary.
The renewal of Silver, Gold and Platinum options is to be considered automatic in accordance with the signed contract’s stipulations.
Yes, it is possible to upgrade or downgrade the package at any time.
These minutes will be available to use during the following month.
You can decide whether to renew the service in advance (by purchasing a recharge) or to suspend the service while waiting for the next automatic renewal in the period of time covered by the contract.